While people have some troubles with Moondust components such as Editor or Engine, they are often posting useless reports are can't be understood. Therefore I want to give some tips for bug reporting to make easier resolving your trouble.
- Please, be sure you have a LATEST Moondust Devkit: you should take the freshest build from the Laboratory to verify that trouble is still here. If you are using the Moondust Devkit which is packed with SMBX2, please follow this manual to upgrade it.
You can check the version and build date of Moondust Editor via the menu toolbar: Help -> About. Also, the Editor version and build date will also appear in the crash report. - Report a platform where you have used Moondust components: Operating system (Windows, Linux, macOS, Wine, etc.), hardware specs (on Windows you can get them by using "Win+Run" / dxdiag utility): which CPU you have, how much RAM memory you have, your video card model.
- Please attach any files (level file, or entire episode) with which you have worked and got a trouble/crash. If you want to keep your files private (for example, you making a level for a certain context, or a part of a WIP episode you want to publish later on finish), please send your report to me as a Private Message here. Some bugs and crashes can't be fixed without files are can reproduce them. Alternatively, you can make a simple level from scratch which will reproduce a bug/crash.
- Please, explain in detail, what you did to reproduce a crash: what did you click since opening an application, what did you open/created, what did you do with a scene or a game, to get certain bug or crash.
It's highly recommended to report your trouble on GitHub here. Feel free, it's easy!
You still can post your report here, if you don't want to register a GitHub account.
Alternatively, you can post your report via the official Discord server:
- Moondust Zone server: https://discord.gg/qPBsvMy
