[Guide] Activation email doesn't arrives for a long while

Description: Having troubles with your account? Ask here! (Or better, write the private message to any of administrators instead to save the privacy)
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Wohlstand M
Topic author, Server Owner
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Wohlstand M
Topic author, Server Owner
Server Owner
Age: 33
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Posts: 1930
Joined: 15 Feb 2014
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Location: Moscow, Russia
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Post #1by Wohlstand » 6 Dec 2024, 0:22

Hello!

This is a small instruction for those people who attempts to register, however, they don't receive activation letter for a long while.

First of, please check your Spam directory as it's a high chance that letter was been flagged as a spam by a false positive.

Second, here is a list of email servers that can't receive forum activation and notification emails. Please don't use email addresses of these providers to register the forum:
  • ProtonMail - Because the whole ProtonMail's server is banned in Russia (The explained reason is the abuse of ProtonMail by someone who spreads a lot of false mining (i.e. like a bomb is installed somewhere) messages and other types of spam). I attempted to configure the workaround, however, with no success yet.
  • MailRU (such as @mail.ru/@bk.ru/@inbox.ru/@list.ru) - There are temporary issues to delivery letters to MailRu's servers because of limitation set by my current ISP that doesn't grant me the PTR record (and MailRU servers do refuse any letters that was sent from PTR-less mail servers), explaining that they give it to companies only (Other ISPs do give PTR freely to ordinary persons for free as well as an extra paid service). Problem is possibly resolved, so, letters should be normally delivered to MailRu's addresses.

If your main mail box uses one of these providers, but you don't want use others, here is a tip:
  • Register a mail box at another provider.
  • Set up the forwarding all incoming letters to your main mail box.
  • Use this second mail box to register on the forum. You also can use it for other forums and sites too as a way to prevent disclosure of your main mail box. But, never delete this, otherwise this lead an inability to recover password or receive subscription notifications.

If you made an account using one of unreachable mail servers from the list above, or you typed your email with a mistake, or other reason, please use a special contact form to report your problem. You should tell your username and the email address that you used during registration to let me identify you and apply new email that should work, otherwise, any of administrators can activate your account manually without waiting for a email, so you will be able to login and change the email by yourself without activation links.
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