Hello!
The
similar topic was set at the SMBX Forum too. Blame chats such as Discord. Primarily the forum is a platform to publish the content and report various problems to developers, and of course, discuss various topics. The biggest problem of chats such as Discord that all the history of public discussions might not be properly preserved and is fully inacessible to search engines (so, anybody looks for a solution of some problem, might never find if that discussed at the Discord only).
Additionally, I dont and never advertize everything widely, and so, if any people coming here, they are here for some reasons, and not to just flood everything by a garbage.
P.S. On a moment right now it's a DDoS attack ongoing that makes bandwidth to suck, but server itself just works.
Anyway, as one of ways to make forum being more alive, require the rest of tech support questions being posted through forum to just keep the content for everyone also to minify possible duplication of questions as it will be possible to just refer the forum topic where exact solution is done.